Terms and Conditions

Thank you for choosing to shop with Sand and Salt. We hope that you enjoy your item(s).

These terms and conditions apply to all items ordered from Sand and Salt and by placing your order you agree to be bound by them. We reserve the right to change these terms and conditions from time-to-time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes to the terms that apply to that order. Please read our terms and conditions before placing an order, and if you have any queries relating to these, please contact hello@sandandsalt.co.uk

Our products

We have made every effort to display as accurately as possible the colours of the items that appear on our website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

Purchase of products

When you place an order on our website, we will send you an email to the email address provided by you during the checkout process. Our acceptance of your order does not take place until we send you a confirmation email.

All goods are subject to availability. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.

If there are any problems with your order we will contact you. We reserve the right to reject any offer to purchase by you at any time.

Discounts

To redeem a discount code, please enter the code at checkout. A code cannot be used in conjunction with any other discount codes. Please contact us with any further queries on discount codes at hello@sandandsalt.co.uk

Completion of order

Before completing an order you can review your order including total price and shipping charges. Once you submit your order by pressing complete order in checkout you have agreed to pay the total amount due and have agreed to the terms and conditions.

Price and payment

Full payment for your purchase must be made before we can dispatch your order. The prices shown on our website include any VAT (or similar sales tax) at the prevailing rate for which we are responsible as the seller. The amount you pay will be the price indicated plus any delivery charges as detailed by us.

At this time we only ship to the UK and those countries listed on our Delivery page. If you live elsewhere overseas and would like to make a purchase please email prior to placing an order and we will endeavour to notify you of the relevant posting charges and the procedure to follow.

We charge you for your order in Pounds Sterling. The actual price charged to overseas customers will be subject to the exchange rate applied by the credit or debit card company of the card used for payment.

All orders are sent from the United Kingdom and we cannot accept any liability in respect of import duties or taxes which may be levied on non-UK orders. Any customs or import duties will be charged once a parcel reaches the destination country. Any additional charges must be paid by the recipient of the parcel. We are not liable for any of these costs and we are unable to advise upon import duties and taxes in any way. Unfortunately, we do not have any control over these charges and advise you contact your local customs office for current charges before placing the order. 

Sand and Salt will not be responsible for any charges that are incurred as a consequence of the recipient not paying these charges promptly.